Ratings & Reviews
Resident Reviews
|Recommended: NoDirty — 1 year and im gone afterwards
response from property -Thank you for taking time to post this review. We invite you to call us to discuss your concerns further. We care about our residents and aim to address all issues as they are brought to our attention. We value your feedback.
Warmest Regards,
The Club at Emerald Waters
|Recommended: Yes3 5 — I love living here. The location is great. The apartment is super nice. It is a calm an overall nice community and the property staff is so nice. The only issue I have is that the halls are never clean. The floor seems to be exteemely dirty at all times and every day I see dog or cat pee on the floors and they last days sometimes even weeks before one of the maintenace staff members clean it up. I suggest the property should hire someone to clean halls more often.
Sara, Thank you for the feedback. We are so glad that you have had a great interaction with our staff. We work so hard to make sure the location is well kept and that our residents's needs are being met. We would love for you to contact us at emeraldplaceleasing@mresmgmt.com regarding your feedback. Best wishes, The Club at Emerald Waters Management Team
|Recommended: YesFirst Impression — I've only lived here for 1 month and it's been very pleasant. Apart from the elevator dinging just outside my door and balcony door slamming from above I honestly have to say it's been a good experience. Good review overall.
Thank you for reaching out. We are delighted to hear that you are having a positive experience here with us! Especially with Rene! We make it our mission to always create a stress free, "feel at home" environment for all our residents. With gratitude, The Club at Emerald Waters Management Team
|Recommended: YesGreat place — Look like you meet Nature
On behalf of our entire team, thank you Abdulrahman. We love hearing about our residents enjoying our amazing location! Our team works extremely hard to provide a great experience for our residents. -The Club at Emerald Waters Management Team.
|Recommended: YesCx — Cxx
Thank you so much for rating us. -The Club at Emerald Waters Management Team.
|Recommended: NoFILTHY — After touring the property I was disgusted with how dirty the whole complex is.
Thank you for taking the time to post this review. We invite you to call us to discuss your concerns further. We value your feedback and aim to address all issues as they are brought to our attention. We are sorry to hear about your experience during your tour and would love to be able to improve our property for you.
Warmest Regards,
The Club at Emerald Waters
|Recommended: YesGood — Good place
Hello Kevin. We thank you for taking the time to express your kind words. Please reach out to us directly so we can discuss any unresolved concerns you may have. We are here for our residents. Have a great day! - The Club at Emerald Waters Management Team.
|Recommended: NoWorst 2 yrs of my stay in Florida, 4 property managers in 2 yrs. Staff is unprofessional and don't care about resident retention, that never missed or a late payment. Elevator breaks constantly and happen to break 1 week before I move due to lack of maintenance now I'm stuck having to move my household items from the 3 rd floor by using the mold filled stairways. Can't wait to leave this overpriced dump, with no security cameras and no parking or building security... If you can stand Trash issues and roach problems, this might be the place.. I wouldn't recommend Emerald Water to my enemies..
Wilmer, Thank you for taking the time to post your review. We're sorry that you had a negative moving-out experience. Our goal is to make the moving in/out process easier. We would like to discuss your concerns further, please email us at emeraldplaceleasing@mresmgmt.com . Best regards, The Club at Emerald Waters Management Team
|Recommended: YesYes — La limpieza debe de mejorar en los pasillos y áreas de las basuras
Jose, Thank you for taking the time to post your review. We sincerely apologize you've been disappointed with the cleanliness of our community. Our goal is to provide a clean living environment that all of our residents can enjoy. We would like to discuss your concerns further, please email us at emeraldplaceleasing@mresmgmt.com. Take care, The Club at Emerald Waters Management Team
|Recommended: NoCould Be Better — This community has a lot of potential. If the owner would invest in up keeping the exterior of the buildings the turn over rate wouldn’t be so high. The buildings all need to be painted, the mailboxes needs to be replaced and the hallways needs to be cleaned on a daily basis. The elevator in my building is so slow sometimes smells like urine. I wouldn’t recommend this property to anyone. I’m actually interested in breaking my lease and paying 100 more for comfort.
Tatiera, Thank you for taking the time to post your review. We apologize for the quality of our buildings does not meet your expectations. Our goal is to improve our buildings better. We would like to discuss your concerns further, please email us at emeraldplaceleasing@mresmgmt.com. Best wishes, The Club at Emerald Waters Management Team
|Recommended: NoMuy conveniente — Agradecido con el personal de la oficina. Mi única queja es que realmente no prestan atención con el estacionamiento. Nunca consigo estacionar mi vehículo debido a que hay carro ajenos al condominio estacionado y nunca hay una grúa disponible...
|Recommended: YesGood good — Beautiful view
|Recommended: YesNo — No
|Recommended: YesNice wooded area — The layout of the 1 bedroom apartment is great. The property is surrounded by mature trees and it gives the grounds a secluded ambience.
|Recommended: YesAverage — It's like living in a nature park a lot of wildlife
