Ratings & Reviews

Overall Rating

4(32 reviews)93.8% of customers recommend this property

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Accessible submitted by Jackson A. - |Recommended: YesPeaceful and tranquility after six years no issues whatsoever love this place
response from property -Thank you Jackson for your feedback! We are so glad to hear you are happy here. We strive to provide exemplary service to our residents and guests.
Nice Communitysubmitted by Guertty L. - |Recommended: YesEmerald Place is a very calm and breezy community. This is a pretty descent area to raise your children if you plan to rent long term. Management is also professional and responsive to all your requests. They always communicate and look for new ways to cater to the tenants. I think all bad reviews you've read so far from others is because the problem is with them, not Emerald Place. This is a great place to live in with many amenities and a convenient short commute to colleges, hospitals, doctor offices, banks, shopping stores, and restaurants. For the price, you can't beat it.
response from property -Thank you Guertty for your feedback! We truly value you as a resident. We strive to provide exemplary service to our residents and guests.
Amazingsubmitted by Jesseca P. - |Recommended: YesVery comfortable and quiet
response from property -Thank you Jesseca for your feedback! We are so glad that you are comfortable here. We strive to provide exemplary service to our residents and guests.
Office repressentive submitted by Greg M. - |Recommended: NoThat in the hurricane the office still charge u a late fee of 200. Even when gov. Scott Isay to parden the fl ppl.i believe that was very usnfair to me n others. Plus the building have no generators.
response from property -Greg, We appreciate you taking the time to post your review for Emerald Place Apartments. It is always difficult when a major disaster hits our nation and it is hard to remain firm and fair in our operations practices for all of our MRES communities nationwide. However, to be in compliance with the fair housing laws we must take a consistent stance for payment policy regardless of what's happening in each region of the country. We hope that you are able to understand that we are here to assist our residents in any way possible within the guidelines that we are allowed by government regulation. In the case of a mandatory evacuation our primary focus is the safety of our residents and their homes. Unfortunately, it is not possible to have a generator large enough to power the entire property. Many of our team members were also without power at their homes and continued to assist our residents to address any concerns from the storm. Our Emerald Place team is always open to suggestions to better serve our residents. Thank you again for your feedback. - The Emerald Place Managment Team
I love the propertysubmitted by Digna M. - |Recommended: YesI would say I really like living here. It is a quiet area with everything you need close by, grocery store, gym, banks, retail shopping. The property is close to both 95 and the turnpike, for those with kids the schools are right across the street and school traffic isn't bad . Overall a great place to live.
response from property -Thank you for the review and we are truly happy that we have been successful in providing you with a great environment for you to call home! As the year progresses I know that you will continue to be appreciative of the improvements our ownership and on-site management team is providing the residents of Emerald Place. Please don't hesitate to reach out to us should you need anything. Sincerely -Your Emerald Place Management Team -
Very comfysubmitted by David J. - |Recommended: YesI like living, but I do have small issue with the apartment here and there
response from property -David, Thank you for taking the time to post a review for us at Emerald Place Apartments. I know that the team on site has reached out to you about some of the small issues that you referenced and we hope to have those taken care of for you rapidly. We want your "like" of living at Emerald Place to turn into a "love of living at our community"! Please feel free to reach out to us on any specific items that you need to have addressed. We would also like to invite you to update your post when you feel it is appropriate to do so .. We are always striving for "5"'s . Thank you -Your Emerald Place Management Team -
Never answers calls submitted by Claudia G. - |Recommended: YesIf only the office would actually pick up my phone calls when I call. And not a machine to leave a message with my number and I never get a phone call back.
response from property -Claudia, Thanks for taking the time to review Emerald Place Apartments. It seems that some of our residents have been using old numbers that were the prior management companies and no longer ring to the telephone lines in our office. When the new ownership purchased the property in May our phone numbers were all changed. Our office number is 954-961-7900. Another very effective way to reach us is via email. Our email box at Emerald Place is Emeraldplaceleasing@mresmgmt.com. Please feel free to reach out at our temporary leasing office in building #1 Apartment #112 so we can help you with any of your concerns. Respectfully, -Your Emerald Place Management Team-
I like it alotsubmitted by CHRISTIAN C. - |Recommended: Yesi would reccomend it
response from property -Thank you so much for your review Christian!
Great location, great layout, perfect price submitted by Sudi F. - |Recommended: YesGreat location.
response from property -Thank you for your kind words Sudi!
Nicesubmitted by Denard B. - |Recommended: YesQuite, okay place, nicely keep and a lil pricey
response from property -Thank you for your 4 star review! We value you as a resident and look forward to continuing to serve you.
OK, Likesubmitted by Chiou P. - |Recommended: YesIt is good and acceptable
response from property -Thank you so much for your feedback! We are so happy to have you cal Emerald Place home.
THE PROPERTY IS NICE, FAIRLY SAFE QUIET...submitted by Michael J. - |Recommended: YesTHE RESIDENTS ARE NICE AND FRIENDLY. MY EXPERIENCE LIVING HERE HAS ALWAYS BEEN PLEASANT. I HAVE NEVER HAD ANY ISSUES, THE STAFF ARE NICE AND PROFESSIONAL WITH ME AND VICE VERSA. THE COMPLEX IS IN CLOSE PROXIMITY TO THE HARDROCK, SHOPPING PLAZAS AND ITS IN WALKING DISTANCE TO STIRLING ELEMENTARY AND HOLLYWOOD HILLS HIGH SCHOOL. OVERALL, EMERAL PLACE APARTMENTS IS A NICE APARTMENT COMMUNITY.
response from property -Thank you so much Michael for your feedback! We love to hear that you are happy to call Emerald Place home! We continue to strive to make your experience extraordinary!
Good condosubmitted by Maria P. - |Recommended: YesI been living in this community almost two years I never had any problem or concern. Now the property is managing by another company. I hope the property improves since is located in a good and convenient area.
response from property -Thank you for your feedback Maria. We are happy to hear you've enjoyed living at Emerald Place over the last 2 years. Here at Monument we strive to provide exemplary service to our residents and look forward to continuing to improve your community and home.
2015 The Best Residence 2016 The Worst Residence 2017submitted by Arteaga P. - |Recommended: Yes2015 The Best Residence in all service, administration, etc. 2016 The Worst Residence 2017
response from property -Arteaga, Thanks for taking the time to review Emerald Place Apartments. We want you to know feel comfortable and confident that when you reach out to our Community Manager with any issues we will respond promptly and thoroughly. We are working hard to upgrade the property and want to be sure that our residents are happy and proud to live here. You can reach our manager at emeraldplaceleasing@mresmgmt.com or phone us at 954-961-7600. As you are probably aware our office has temporarily been relocated to #1-112 while our clubhouse and fitness center are being upgraded. We look forward to hearing from you! Respectfully, -Your Emerald Place Management Team -
Great Place to staysubmitted by Joel F. - |Recommended: YesThere is no better place
response from property -Thank you so much for your 5* review! We are so happy to hear you are loving Emerald Place and our team!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Club at Emerald Waters, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Club at Emerald Waters, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose