Ratings & Reviews

Overall Rating

4(27 reviews)92.6% of customers recommend this property

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Resident Reviews

Previous
Exceptional submitted by Wilmer H. - |Recommended: YesI made a good decision moving into this community. My apartment is spacious with a lovely balcony over looking the lake and palm trees. Natalie has made this transition for me easy to bare with her attentiveness in answering all my questions to the best of her knowledge.
Property is very nice, clean the staff is wonderfulsubmitted by Iris H. - |Recommended: Yesits very quiet , close to stores . schools, very easy to get around all major highways,casinos and restaurants
The recent changes make this place more upscale and invitingsubmitted by Karl C. - |Recommended: YesMy first experience was awesome thanks to Natalie, she was very inviting and made the experience hassle free and enjoyable.
Fantasticsubmitted by Shirley W. - |Recommended: YesIt is a great place to live, very clean and secure, staff is great and they really listen to the things you have to say. Wonderful grounds for kids to play and the renovated pool area is really nice plus the opening of the gym. There is no other place in the area that has the trails to be able to walk your pets or the kids to ride their bikes without having to worry about cars and traffic.
Accessible submitted by Jackson A. - |Recommended: YesPeaceful and tranquility after six years no issues whatsoever love this place
response from property -Thank you Jackson for your feedback! We are so glad to hear you are happy here. We strive to provide exemplary service to our residents and guests.
Nice Communitysubmitted by Guertty L. - |Recommended: YesEmerald Place is a very calm and breezy community. This is a pretty descent area to raise your children if you plan to rent long term. Management is also professional and responsive to all your requests. They always communicate and look for new ways to cater to the tenants. I think all bad reviews you've read so far from others is because the problem is with them, not Emerald Place. This is a great place to live in with many amenities and a convenient short commute to colleges, hospitals, doctor offices, banks, shopping stores, and restaurants. For the price, you can't beat it.
response from property -Thank you Guertty for your feedback! We truly value you as a resident. We strive to provide exemplary service to our residents and guests.
Amazingsubmitted by Jesseca P. - |Recommended: YesVery comfortable and quiet
response from property -Thank you Jesseca for your feedback! We are so glad that you are comfortable here. We strive to provide exemplary service to our residents and guests.
Office repressentive submitted by Greg M. - |Recommended: NoThat in the hurricane the office still charge u a late fee of 200. Even when gov. Scott Isay to parden the fl ppl.i believe that was very usnfair to me n others. Plus the building have no generators.
response from property -Greg, We appreciate you taking the time to post your review for Emerald Place Apartments. It is always difficult when a major disaster hits our nation and it is hard to remain firm and fair in our operations practices for all of our MRES communities nationwide. However, to be in compliance with the fair housing laws we must take a consistent stance for payment policy regardless of what's happening in each region of the country. We hope that you are able to understand that we are here to assist our residents in any way possible within the guidelines that we are allowed by government regulation. In the case of a mandatory evacuation our primary focus is the safety of our residents and their homes. Unfortunately, it is not possible to have a generator large enough to power the entire property. Many of our team members were also without power at their homes and continued to assist our residents to address any concerns from the storm. Our Emerald Place team is always open to suggestions to better serve our residents. Thank you again for your feedback. - The Emerald Place Managment Team
I love the propertysubmitted by Digna M. - |Recommended: YesI would say I really like living here. It is a quiet area with everything you need close by, grocery store, gym, banks, retail shopping. The property is close to both 95 and the turnpike, for those with kids the schools are right across the street and school traffic isn't bad . Overall a great place to live.
response from property -Thank you for the review and we are truly happy that we have been successful in providing you with a great environment for you to call home! As the year progresses I know that you will continue to be appreciative of the improvements our ownership and on-site management team is providing the residents of Emerald Place. Please don't hesitate to reach out to us should you need anything. Sincerely -Your Emerald Place Management Team -
Very comfysubmitted by David J. - |Recommended: YesI like living, but I do have small issue with the apartment here and there
response from property -David, Thank you for taking the time to post a review for us at Emerald Place Apartments. I know that the team on site has reached out to you about some of the small issues that you referenced and we hope to have those taken care of for you rapidly. We want your "like" of living at Emerald Place to turn into a "love of living at our community"! Please feel free to reach out to us on any specific items that you need to have addressed. We would also like to invite you to update your post when you feel it is appropriate to do so .. We are always striving for "5"'s . Thank you -Your Emerald Place Management Team -
Never answers calls submitted by Claudia G. - |Recommended: YesIf only the office would actually pick up my phone calls when I call. And not a machine to leave a message with my number and I never get a phone call back.
response from property -Claudia, Thanks for taking the time to review Emerald Place Apartments. It seems that some of our residents have been using old numbers that were the prior management companies and no longer ring to the telephone lines in our office. When the new ownership purchased the property in May our phone numbers were all changed. Our office number is 954-961-7900. Another very effective way to reach us is via email. Our email box at Emerald Place is Emeraldplaceleasing@mresmgmt.com. Please feel free to reach out at our temporary leasing office in building #1 Apartment #112 so we can help you with any of your concerns. Respectfully, -Your Emerald Place Management Team-
I like it alotsubmitted by CHRISTIAN C. - |Recommended: Yesi would reccomend it
response from property -Thank you so much for your review Christian!
Great location, great layout, perfect price submitted by Sudi F. - |Recommended: YesGreat location.
response from property -Thank you for your kind words Sudi!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Club at Emerald Waters, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Club at Emerald Waters, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose